Cheap Interstate Movers

DO NOT USE!! Stay away from Cheap Interstate Movers if you want peace of mind.

Engaged them for a direct pickup and drop-off from VIC 3037 to QLD 4305 on 10 Jan 2022.

Based on my interactions with this company, they are scammers or fraudsters that are unable to offer advertised service. See also reviews for Urban Movers in ProductReview

No show on confirmed date (10 Jan 2022) attributing to misunderstanding despite the fact there was clear communication and confirmation from the company by email. They committed 2 days later and no show attributing to drivers being infected with Covid. On Day 3, they picked up household items for direct delivery (as that was the only agreed services I engaged CheapInterstate Movers for) to QLD.

On Day 4, they demanded double the agreed amount attributing to extra m3 volume. Also, they were not providing any definite dates for delivery (except for some verbal promises and avoiding sending any email to confirm the same). Despite the fact that I never agreed for them to store any of my household items, they held my items ransom for about 14 days - violating all terms of agreement, ignoring requests to return my property.

We had travelled into QLD, stranded - unable to move into the QLD property as we were deprived of our household items. They refused even to return it back to the pickup address as they seemed incapable of delivering items to drop off location. They deliberately tried to have limited email communication to avoid any evidence.

On 14th day, I had to get my household items returned back to pickup location paying off the demanded ransom (i.e. 20% of agreed amount) since I was unable to vacate the property in VIC or move into the one in QLD as all my household items were being held unsafely by Cheap Interstate Movers for 14+ days. Despite requesting an invoice/receipt for this payment, they haven't provided it yet increasing my doubts on this being a scam business.

Despite me trying for amicable settlements to resolve and their unwillingness have led me to have serious doubt on their ability to do interstate move of household items for any consumer.

Some items were lost (stolen) and damaged when they returned items back to pickup location. I am still pursuing disputes and complaints with the authorities demanding justice for me as a consumer.

I have attached pictures of the truck that took my household items to show that Urban Movers was also associated with my move.

I hope my review here helps consumers looking for being tricked by these scammers / fraudsters. If you look closely you can recognise most of the good reviews/testimonials are submitted by the company associates and friends - not real customers.

Ask yourself, why they have so many made-up testimonials on their website, but very little to none on other moderated platforms.

Move size: 3 Bedroom Home Service cost: $5000